Terms and Conditions

1. What’s this all about?

Whilst I’m sure we’re both really honest people, it’s always best to have a few things written down. That way we both know what we both need to do, who’s responsible for different things, and what happens if something goes wrong.

You won’t find any long or complicated legal terms that no one understands in this agreement. I’ve no intention of asking you to agree to something you may later regret. I just want to protect me, you, your business, now and in the future.

2. What we both agree to do

So in short, you’re hiring me to design and, or build you a shiny new website. Okay, it’s a little more complicated than that, but we’ll get to that in a minute.

By entering into this agreement, you’re confirming that you have the authority to do so on behalf of your company or organisation. You agree to provide everything that may be needed to complete the project, including text, images, media and any other information promptly when asked, and in the requested format. You also agree to review work, provide feedback and give approval when required too.

I’ll carry out all agreed work in a professional and timely manner. Whilst I’ll always aim to meet any deadlines we agree together, I can’t be held responsible for a missed launch date or deadline if you have been late in supplying materials or signing off any work at any stage. On top of all of this, it goes without saying that I’ll also maintain the confidentiality of any information we share.

3. Your quote and why it’s estimated

When requesting a quote, you’ll need to submit a project brief. It’s really important that you make sure the detail in your brief is accurate and complete as it will be used to estimate how much your project will cost and how long it should take to design and build.

Fixed price contracts are never good, especially during a creative process. That’s why your quote is estimated. It means you’re not tied to your original idea and we’re free to discuss and agree reasonable changes.

4. Deposit payments

Before any work will start, you’ll be required to pay 25% of your estimated project cost or £100; whichever is the greater. This deposit payment secures my time and services for the period needed to complete your project.

By making the deposit payment you are accepting the terms of this agreement and entering into a contract with me. If you later decide to cancel our agreement, the deposit is refundable though reasonable costs for any work already started or completed will be deducted first.

5. Design

I will create designs for the look-and-feel, layout and functionality of your website. Your original estimate includes one main design plus the opportunity for you to make up to two rounds of revisions. Further revisions can be requested, with the cost of the additional time required added to your project.

6. Making payment

For complete website design and build projects, the cost will be broken down into instalments with payment due when milestones are reached. Your payment schedule will be outlined in your quote, though the milestones are typically a deposit payment, a part-payment when a design is agreed, and again when the build is complete and a final payment when the project is delivered.

When a payment is due you will be sent an invoice. This must be paid within 10 working days and all payments must be made in British Pounds (£/GBP) by either direct bank transfer or PayPal. Cash, cheque or postal payments cannot be accepted.

As a small business yourself, I’m sure you’ll understand the importance of being paid on time. That’s why I’m certain you’ll pay every invoice promptly when required. Paying on time means you’ll also avoid a late payment fee of £25 or 5% of your invoice (whichever works out more).

7. Cancelling this agreement

You are a free to change your mind and cancel this agreement at anytime. If this agreement is cancelled, you’ll be invoiced for any work that has already been started or complete which you’ll need to pay in full.

Don’t forget this agreement works both ways, if you fail to honour any of the terms outlined in this agreement I may choose to cancel also.

8. Web browser compatibility

Your website will be developed using modern web languages including HTML 5, CSS 3, and PHP and will be tested in the latest version of all modern desktop browsers. I will also test your website in Apple’s mobile Safari for iOS devices. That said, because web browsers and devices change almost constantly it’s impossible to develop a website that always looks and works exactly the same for every potential visitor.

Although older browsers won’t be used during the testing stages this doesn’t mean your website won’t work in them, in fact it may still work perfectly in most. There will however always be the odd visual difference and some functionality may be limited.

9. Hosting and domain registration

All websites require hosting and a domain name. If you have these already, great, I’ll need the login details so that your new website can be uploaded.

If you don’t yet have them sorted, for an additional fee, I can help with the initial set up service, however I am not a hosting company or specialist in this area and cannot provide technical support. You may still be required to set up an account with the supplier of these services and the responsibility of managing and maintaining them will transfer to you on receipt of your final payment.

10. Copyright

By sending content to be included within your website, such as text, graphics, photos or any other artwork, you confirm that you either own this material or have full permission to use it.

Following your final payment, copyright is assigned as follows:

You own the graphics and other visual elements that I create for this project. I’ll give you a copy of all files and you should store them safely as I’m not required to keep them or provide any native source files used to make them. You also own text content, photographs and other data you provide, unless someone else owns them.

I own the html mark up and code and license it to you for use on only this project.

I’m very proud of my work and love to show it off. I reserve the right to showcase your website in my portfolio and to talk or write about the project in any media material, including, but not limited to, advertising, blogs, websites, interviews, magazines and books.

11. The legal bit

I can't guarantee that the functions contained in any web page templates or in a completed web site will always be error-free and therefore cannot be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this web site and any other web pages, even if you have advised us of the possibilities of such damages.

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

And breathe.

12. But where's all the horrible small print?

This agreement cannot be transferred to anyone else without my written consent. It stays in place and need not be renewed. If for some reason one part of this contract become invalid, or unenforceable, the remaining parts remain in place.

Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of English courts.